Contact Information:
Objective:
To obtain a position in the field of administration, where one can excel in terms of knowledge related to the administration field.
Experience:
Human Resources Consultant
ABC Inc, LA, 2005 - Present
Accomplishments:
Facilitated Performance Coaching and Online
Orientation programs to all Supervisors and Managers in various Item Processing sites across North and South Carolina through both classroom teaching sessions and virtual classroom environments.
Revised various department positions to redefine job descriptions and responsibilities resulting in job grade increases.
Managed open positions in conjunction with recruiting and projected budget for the opening of three new Item Processing sites in North and South Carolina.
Annual participation in several Bank -sponsored community service events including the United Arts Committee, JDRF Walk team captain, and UNC-TV pledge drives.
HR Consultant for Central Branch Operations and Loan Operations departments located in the Raleigh Datacenter headquarters building.
HR support for approximately 600 associates, including Item Processing sites in Charlotte, New Bern, Hendersonville, and Columbia, South Carolina. Primarily responsible for employee relation's issues, performance analysis, HR program initiatives, position control and staffing, management coaching, and risk management/terminations.
Human Resources Service Center Consultant
KK Consultancy, 2002-2005
Accomplishments:
Effectively managed a wide variety of leaves of Absence, including FMLA, Worker's Compensation, LTD terminations, and LOA in California.
Extensive consultation with carrier and associates regarding process, compensation, Bank policies, and payroll issues
Redefined the monthly distribution process, converted CAP forms to templates, refined the hardship documents, and eliminated excess forms. In collaboration with the Trust department, resolved participant issues, annual internal and external audits, processed hardship requests, loan management, distribution and rollovers into Plan.
Received several commendation memos from associates, including a "Kudos" on the company Intranet site and a letter published in the FCB Courier magazine.
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Certifications:
Professional in Human Resources - PHR awarded December 2001, recertified 2005
Education:
California State University, Hayward, CA 1985-1990, English Language & Grammar, senior standing
Duke Continuing Education Department, Human Resource Management Course Durham, NC Fall 2001
Introduction to Business course Ethics and Enterprise course, Capella University 2003 - 2004
Professional Affiliations & Memberships:
Society for Human Resource Management, member 1999 - present
Raleigh-Wake Human Resource Management Association, member 2000 - present
The Encore Singers (non-profit organization) 1992 - present
Monday, February 11, 2008
Employee Relation Officer Resume
Contact Information:
Career Objective:
Employee relation officer position in the reputed company in the Manhattan area
Experience:
Employee Relation Officer
ABC Consultancy, LA, US, October 2005 to Present
Serve as functional resource for employees and managers.
Keep management advised of potential problem areas and recommend/implement solutions.
Evaluate reports, decisions, and results of client group in relation to established goals.
Recommend new approaches, policies, and procedures to support continual improvement.
Conduct strategic planning, development, and implementation of policies and programs consistent with the goals of the company.
Counsel management and employees in the resolution of complex employee relation issues.
Act as primary point of contact, investigate, and resolve complex personnel issues, such as employee grievances, sexual harassment, discrimination issues, and other work-related employee complaints and concerns.
Evaluate external and internal employment processes; provide technical assistance to ensure compliance with related federal, state, and local regulations.
Conduct analysis and research on a broad range of personnel assignments; compose and analyze salary and benefit surveys; prepare benchmark analyses to determine annual market position.
Human Resource Generalist
Embassy Suites Hotel, Alpharetta, GA April 2005 - October 2005
Keen ability to multi-task and prioritize workload.
Maintained the recruitment and employment process by managing potential employee resumes, and application forms.
Managed all personnel files of new, current, and terminated employees with the utmost integrity.
Determined legal status, and work eligibility (I-9) of new and existing employees.
Responsible for maintaining accuracy of all PAF files for all employees.
Monitored CRM and Systems 21 certifications
Payroll disbursement.
Assisted HR manager in preparation for Quality Assurance and Internal Audits
Assisted Controller in budget reconciliation and other forecasting/planning activities
Answered employee inquiries relating to FMLA, Worker's Compensation, Disability, and PTO.
Human Resource Generalist
Top Flight Transportation, Rancho Cucamonga, CA July 2001 - April 2005
Performed full range of human resource responsibilities, from recruiting, hiring, and performance reviews, thru disciplinary action and termination
Scheduled job applicants and coordinated drug testing and pre-employment physicals.
Organized training classes, schedules and locations.
Established and maintained service award program.
Aided in job description reconfiguration.
Negotiated employee relations and conflict resolutions.
Maintained (I-9) compliance manuals.
Kept track of all vacation and personal time off (PTO) records.
Prepared confidential material for grievance and other personnel related meetings.
Managed invoice payments, budget tracking, and severance tracking procedures.
Certifications:
Professional in Human Resources - PHR awarded December 2001, recertified 2005
Education:
California State University, Hayward, CA 1985-1990, English Language & Grammar, senior standing
Duke Continuing Education Department, Human Resource Management Course Durham, NC Fall 2001
Introduction to Business course Ethics and Enterprise course, Capella University 2003 - 2004
Career Objective:
Employee relation officer position in the reputed company in the Manhattan area
Experience:
Employee Relation Officer
ABC Consultancy, LA, US, October 2005 to Present
Serve as functional resource for employees and managers.
Keep management advised of potential problem areas and recommend/implement solutions.
Evaluate reports, decisions, and results of client group in relation to established goals.
Recommend new approaches, policies, and procedures to support continual improvement.
Conduct strategic planning, development, and implementation of policies and programs consistent with the goals of the company.
Counsel management and employees in the resolution of complex employee relation issues.
Act as primary point of contact, investigate, and resolve complex personnel issues, such as employee grievances, sexual harassment, discrimination issues, and other work-related employee complaints and concerns.
Evaluate external and internal employment processes; provide technical assistance to ensure compliance with related federal, state, and local regulations.
Conduct analysis and research on a broad range of personnel assignments; compose and analyze salary and benefit surveys; prepare benchmark analyses to determine annual market position.
Human Resource Generalist
Embassy Suites Hotel, Alpharetta, GA April 2005 - October 2005
Keen ability to multi-task and prioritize workload.
Maintained the recruitment and employment process by managing potential employee resumes, and application forms.
Managed all personnel files of new, current, and terminated employees with the utmost integrity.
Determined legal status, and work eligibility (I-9) of new and existing employees.
Responsible for maintaining accuracy of all PAF files for all employees.
Monitored CRM and Systems 21 certifications
Payroll disbursement.
Assisted HR manager in preparation for Quality Assurance and Internal Audits
Assisted Controller in budget reconciliation and other forecasting/planning activities
Answered employee inquiries relating to FMLA, Worker's Compensation, Disability, and PTO.
Human Resource Generalist
Top Flight Transportation, Rancho Cucamonga, CA July 2001 - April 2005
Performed full range of human resource responsibilities, from recruiting, hiring, and performance reviews, thru disciplinary action and termination
Scheduled job applicants and coordinated drug testing and pre-employment physicals.
Organized training classes, schedules and locations.
Established and maintained service award program.
Aided in job description reconfiguration.
Negotiated employee relations and conflict resolutions.
Maintained (I-9) compliance manuals.
Kept track of all vacation and personal time off (PTO) records.
Prepared confidential material for grievance and other personnel related meetings.
Managed invoice payments, budget tracking, and severance tracking procedures.
Certifications:
Professional in Human Resources - PHR awarded December 2001, recertified 2005
Education:
California State University, Hayward, CA 1985-1990, English Language & Grammar, senior standing
Duke Continuing Education Department, Human Resource Management Course Durham, NC Fall 2001
Introduction to Business course Ethics and Enterprise course, Capella University 2003 - 2004
Employee Relations Representative Resume
Contact Information:
Objective:
An experienced Employee relation officer having knowledge on classroom management skills and employee relation's methods, seeking for position in the similar field
Experience:
Sr. Employee Relation Representative, Nevada Corp, California (January 2006 to Present)
Provide support, direction and consultation to Managers and directors in all areas of HR, from performance management, succession planning, staffing/recruiting, and all employee related issues.
Full cycle hiring & termination Procedure; including Recruiting, PERM, Work Visa,
Curricular Practical Training (CPT), new hire orientation and exit interviews.
Stock and Payroll Administrator: Equity Edge and ADP
Resolving employee issues: employee relations, benefits, stock, & all other HR Issues
Compile monthly metrics such as Headcount and Stock reconciliation
Coordinating special activities: Employee recognition, Bonuses, Birthdays, and other employee activities
Compensation:
Salary survey/ regional (SF Bay Area) compensation rates (Radford)
Process and audit all Human Resources procedures (SOX, ISO, etc.)
Employee Relation specialist, JK Inc, San Jose, California, (November 2004 to December 2005)
Benefits administrator: eligibility, billing, and resolving issues
New Hire Orientation, Exit interview and procedure
Provide Human Resources support and consultation to employees
Post job openings, Screening resumes for hiring managers
Manage college-recruiting process
Maintain OSHA logs and training records
Employee Relation Representative, Stratex Networks, San Jose, California, (August 2001 to November 2004)
Compiled monthly HR metrics: Data from domestic and international sites such as headcount, focal review, and performance objectives
Process temporary and regular full time requisitions from start to finish
HRIS system administrator, Peoplesoft 8.3 - Maintained database integrity
Document compliance with US laws and regulations: I-9, EEO, AAP, ERISA, HIPPA
Primary HR contact - Employee relations, resumes, EED, employment verification
Education:
B.A. in History (May 2001), San Jose State University
HR Management, San Jose State University Professional Development
Training & Skills:
HRMS 8.3, Peoplesoft University, Pleasanton, CA (Spring 2002)
Advanced Query/ Crystal 8.3, Peoplesoft University, Pleasanton, CA (Fall 2002)
Excel Level III, New Horizon Computer Learning Center, San Jose, CA (February
2003)
Internal training: ISO and TL 9000 San Jose, CA (March 2003)
NCHRA: Affirmative Action Audits, OFCCP (December 2003)
Proficient with Microsoft Excel, Word, Outlook and Lotus Notes
Fluent in Vietnamese (Oral and Written)
Affiliations:
Phi Alpha Theta, National History Honors Society, member since 2000
NCHRA, Northern CA Human Resources Association, member since 2002
Objective:
An experienced Employee relation officer having knowledge on classroom management skills and employee relation's methods, seeking for position in the similar field
Experience:
Sr. Employee Relation Representative, Nevada Corp, California (January 2006 to Present)
Provide support, direction and consultation to Managers and directors in all areas of HR, from performance management, succession planning, staffing/recruiting, and all employee related issues.
Full cycle hiring & termination Procedure; including Recruiting, PERM, Work Visa,
Curricular Practical Training (CPT), new hire orientation and exit interviews.
Stock and Payroll Administrator: Equity Edge and ADP
Resolving employee issues: employee relations, benefits, stock, & all other HR Issues
Compile monthly metrics such as Headcount and Stock reconciliation
Coordinating special activities: Employee recognition, Bonuses, Birthdays, and other employee activities
Compensation:
Salary survey/ regional (SF Bay Area) compensation rates (Radford)
Process and audit all Human Resources procedures (SOX, ISO, etc.)
Employee Relation specialist, JK Inc, San Jose, California, (November 2004 to December 2005)
Benefits administrator: eligibility, billing, and resolving issues
New Hire Orientation, Exit interview and procedure
Provide Human Resources support and consultation to employees
Post job openings, Screening resumes for hiring managers
Manage college-recruiting process
Maintain OSHA logs and training records
Employee Relation Representative, Stratex Networks, San Jose, California, (August 2001 to November 2004)
Compiled monthly HR metrics: Data from domestic and international sites such as headcount, focal review, and performance objectives
Process temporary and regular full time requisitions from start to finish
HRIS system administrator, Peoplesoft 8.3 - Maintained database integrity
Document compliance with US laws and regulations: I-9, EEO, AAP, ERISA, HIPPA
Primary HR contact - Employee relations, resumes, EED, employment verification
Education:
B.A. in History (May 2001), San Jose State University
HR Management, San Jose State University Professional Development
Training & Skills:
HRMS 8.3, Peoplesoft University, Pleasanton, CA (Spring 2002)
Advanced Query/ Crystal 8.3, Peoplesoft University, Pleasanton, CA (Fall 2002)
Excel Level III, New Horizon Computer Learning Center, San Jose, CA (February
2003)
Internal training: ISO and TL 9000 San Jose, CA (March 2003)
NCHRA: Affirmative Action Audits, OFCCP (December 2003)
Proficient with Microsoft Excel, Word, Outlook and Lotus Notes
Fluent in Vietnamese (Oral and Written)
Affiliations:
Phi Alpha Theta, National History Honors Society, member since 2000
NCHRA, Northern CA Human Resources Association, member since 2002
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